A complete toolkit for mortgage QC teams to manage audits, control defects, and minimize repurchase risk — all in one platform.
Insight Risk & Defect Management™ (Insight RDM) was created to give lenders of all sizes the capability to manage audits, manage defects, and minimize repurchase risk effectively, efficiently, and confidently through superior loan quality control.
This cloud-based mortgage QC audit platform offers numerous tools, configurations, and settings to assist in making the audit process easier, more intuitive, and more efficient — enabling lenders to effectively manage and report on loan quality.
Request a DemoBy design, Insight is capable of being modified to fit your prescribed workflows and views. Your Insight admin can assign access to view or restrict access as needed. Advanced technology designed for current skill sets within all QC staff — IT involvement is purely optional.
Questions exist only once in our platform and populate any number of question sets and questionnaires. Rule-driven (e.g. applied to specific loan types or user personas), modular, with start dates, end-of-life dates, and full version control. Historical changes are saved and logged for change management purposes.
TRK's Insight RDM platform employs the Tableau© business intelligence reporting solution — embedded directly into the application. Every person responsible for reporting the dynamics of their audit cycles loves the capability, ease of creation, and visual appeal of this world-class reporting solution.
Predictive Sampling uses historical loan data to drive more intelligent review selections. Random sampling creates audit selections using statistical, fixed size, straight random, or stratified methods. Discretionary Sampling lets you select loans based on specific field values and custom triggers. Random w/Discretionary Overlay combines both to satisfy targeted and random sampling requirements.
Maintain your own branded and approved templates, TRK e-Sign (free), single or bulk ordering — all flowing back into the correct loan automatically. Integrated Service Partners (ISPs) are embedded into Insight for direct ordering and retrieval of Credit, Appraisal, VOE/VOI, Tax Transcripts, and more.
Structured defect remediation workflows ensure that every identified defect is tracked, assigned, and resolved through a consistent, auditable process that satisfies investor and regulatory requirements. Reduce your repurchase exposure with every audit cycle.
Action Plans allow for the creation and tracking of tasks associated with root cause analysis, self-reporting, and corrective action implementation for one or multiple defects. Link action items directly to specific findings for full traceability.
Insight connects directly with your industry's top service providers, giving QC teams the most streamlined ordering process available. Share Insight access with your preferred outsourced auditing partners — controlling permissions, views, and data access without creating workflow silos.